communication and behavour

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communication and behavour

Post by Admin on Thu Oct 23 2008, 11:58

Post here about new insight about communication and behaviour.

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Honest Signals: Tuning in to unconscious communication

Post by Admin on Thu Oct 23 2008, 12:01

MIT researchers discover revealing clues in conversations
David Chandler, MIT News Office
October 21, 2008


What you say in a conversation -- whether it's on a first date, a job interview or pitching an idea -- may be less important than how you say it. But the cues that may decide the outcome can be so subtle that neither person in the conversation is consciously aware of them.

Whether or not you get the job, or the other person's phone number, is very strongly influenced by unconscious factors such as the way one person's speech patterns match the other's, the level of physical activity as people talk, and the degree to which one person sets the tone -- literally -- of the conversation. These subtle cues provide "honest signals" about what's really going on and strongly predict the outcome, according to research by the MIT Media Lab's Alex (Sandy) Pentland and his colleagues.

"Honest Signals" is also the title of Pentland's new book about the research, being published this month by MIT Press. The research was based on tens of thousands of hours of data from devices about the size of a credit card that record movements and voices, which Pentland has dubbed "sociometers." Using just this data, with no knowledge of what was said, Pentland could predict the outcome -- whether a job offer, a second date, or investment in a business plan -- more accurately than by using any other single factor.



read:
http://web.mit.edu/newsoffice/2008/signals-1021.html
http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=11532

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